HAKUMA eShop online
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For all inquiries about any kind of tools,please email:
sales@hakuma.jp

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Shipping and Handling charges

We will ship worldwide from Hong Kong directly to your doorsteps.
We accept Paypal only at the online shop.

Hakuma reserves the right to amend or delete any item(s) without prior notification. All prices are subject to change without prior notice.


The flow chart of order.

Shipments are sent through hongkongpost.

Generally, we will be used only one type of speed post service, as it is faster and safer to get the goods in your hands. That is our mission.

The goods will be normally shipped out of our warehouse in less than 7 working days upon receipt of your order.

The goods will be normally shipped to you within 7 working days or less from the post to your destination. (Except for the customer duty.)

For the post charges, our system will used to US dollars in counted and the rate is US$1=HK$7.80.

The service of weight, we will use as the minimum weight of 1 kg to maximum weight of 30 kg.

The additional charges of weight will count as per kg. ( show the chart table as below and the weight of 0.01 kg to 0.99 kg will be round up 1 kg.)

Zone Country Min. charges of
weight is 1 Kg.
Additional charges
of weight per kg.
One Korea South,  Mecau,  Malaysia,  Philippines,  Singapore,  Taiwan,Thailand USD16.00 USD3.30
Two Brunei Darussalam,  Indonesia,  Vietnam,  Lao PDR,  Cambodia,  Bangladesh,  Japan,  Nepal,  Fiji,  New Zealand USD32.00 USD3.30
Three Maldives(Rep.of),  Pakistan, Sri lanka(Rep.of),  Australia,  Austria,  Belgium,   Canada,  Finland,  France,   Germany,   Greece,   Ireland,   Luxembourg,   Nauru Islands,   Netherlands,  Portugal,  Puerto Rico,  Spain,  United Kingdom,  United States of America,   Vanuatu(The Rep.of) USD32.00 USD7.50
Four Bhutan,  Mongolia,  Myanmar(Unio of),  Azerbaijan,  Bermuda,Cayman Islands,   Liechtenstein,  Netherlands Antilles,  Denmark,  Mexico,  Sweden,  Switzerland,  Cyprus,  India,  Bahrain,  Slovenia(Rep.of),  Turkey,  French Polynesia,  Jordan,  Kuwait,  Omao Sultanate of,  Qatar(State of),  Solomon Islands USD32.00 USD9.90
Five Czech Republic,  Armenia,  Estonia(Rep.of),  Hungary,  Iceland,  Poland,  Norway,  Romania,  Egypt,  Israel,  Italy,  Russian Federation(Russia),  United Arab Emirates USD39.00 USD9.90
six Kyrgyzstan,  Iran,  Macedonia,  Uzbekistan(Rep.of),  Moldova(Rep.of),  Morocco,  Turkmenistan,  Angola,  Argentina,  Brazil,  Colombia,  Congo(Rep.of),  Djibouti,  Ethiopia,  Ghana,  Kenya,  Lesotho,  Mauritius,  Mozambique,  Nigeria,  Senegal,  Seychelles,  South Africa(Rep.of),  Tanzania,  Zimbabwe,  Ukraine USD43.00 USD17.60
Currently we have customers in these countries. Pleasecontact us if you are not in the list or not sure if our shipping service is available to you.


Return Policies

If you are not completely satisfied with your purchase.

You can return the order to us for a replacement or full refund within 60 days after the date of receipt.

We'll also pay the return shipping costs if the return is a result of our error (incorrect or defective items and etc.)

Refund can only be made to your PayPal account. We will not provide cash or cheque refund.

Feel free to contact us if you have any questions: sales@hakuma.jp or leave a message on our feedback board.
hakuma reserves the right to make the final decision
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